Shipping policy
At Antonio&Co., we are committed to delivering your luxury purchases safely and efficiently.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Processing times may vary during promotions, holidays, or high-volume periods.
2. Shipping Coverage
We offer domestic and international shipping to selected locations.
3. Shipping Fees
- Free shipping may apply during special promotions or on qualified purchases.
- Shipping fees (if applicable) will be calculated at checkout.
4. Delivery Time
Estimated delivery timelines vary depending on destination and courier services:
- Japan Domestic: 1–3 business days
- International Shipping: 5–14 business days (varies by country)
Please note that delays due to customs, weather, or courier issues are beyond our control.
5. Tracking Information
Tracking details will be provided once your order has been shipped.
6. Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply and are the responsibility of the customer unless otherwise stated.
7. Shipping Address
Customers are responsible for providing an accurate shipping address. Antonio&Co. is not liable for delays or losses due to incorrect information provided at checkout.
8. Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us promptly. We will assist in coordinating with the shipping carrier where possible.
9. Signature Requirement
For security purposes, high-value luxury items may require a signature upon delivery.
10. No Returns / Exchanges
Due to the exclusive and pre-owned nature of luxury goods, all sales are final. Please review product details carefully before purchasing.
Antonio&Co. reserves the right to update this Shipping Policy at any time without prior notice.
Last Updated: May 29, 2026
